Refund & Return Policy

You can request a return if:

• The product is damaged, defective, or wrong item delivered
• Request is made within 7 days of receiving the product

• Product must be unused and in original packaging
• Must include all accessories and invoice

• Used or damaged (by customer) products
• Products without original packaging
• Clearance or special offer items (if mentioned)

• After inspection, refund will be processed within 5–7 working days
• Refund method:
  • bKash/Nagad/Bank transfer (for prepaid orders)
  • Adjustment for future orders (if agreed)

Instead of refund, you can request a replacement (subject to stock availability).