Privacy Policy
Effective Date: 5 August 2026. Welcome to Glint Gear. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, shipping and billing address
- Order Information: Products purchased, payment details (processed securely via third-party services)
- Technical Data: IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchase or inquiries
- Improve our products, services, and user experience
- Send updates, offers, or promotional messages (only if you agree)
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Delivery partners to complete your order
- Payment service providers for secure transactions
- Legal authorities if required by law
4. Data Security
We take appropriate security measures to protect your personal information. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Facebook Messenger Communications
When you message our Facebook Page, we receive your name (if available from your Facebook profile), your Facebook-scoped user ID, and the content of your messages. We use this information to respond to your inquiries — either automatically, through an AI-assisted reply for common questions like pricing, stock, and order status, or personally by a member of our team.
Message content and conversation history are stored so we can maintain context across your conversation and improve our responses. We use a third-party AI service (Anthropic) to help generate automated replies; message content you send us may be processed by this service for that purpose. A team member can take over any conversation at any time, and you may ask to speak with a person directly.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Glint Gear
Email: glintgearbd@gmail.com
Whatsapp: +8801778347351
Phone: +8809638544971
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